IBM、Deepgramとの提携でWatsonxに音声機能を追加

2 Min Readbrunocoelhopt via Getty ImagesIBM and speech AI company Deepgram entered a new partnership last week to bring voice capabilities to Watsonx Orchestrate, IBM's platform designed to build and manage AI agents across workflows.The agreement marks IBM's first collaboration with a dedicated voice technology provider.Under the deal, Deepgram's speech-to-text and text-to-speech technologies will be embedded directly into Watsonx Orchestrate's Agent Builder.Among the new capabilities, the companies said the integration will deliver enterprise-grade transcription, real-time captioning and natural-sounding voice interactions for digital agents.The deal comes as companies increasingly look to integrate voice controls into AI tools, with rapid advancements across large language models enabling voice agent capabilities and awareness."Voice is rapidly becoming the default interface between humans and technology, and enterprise deployments require a real-time platform that is accurate, low latency and reliable at scale," Scott Stephenson, Deepgram's co-founder and CEO, said in a press release. Related:Self-Driving AI Vendor Wayve Raises $1.2 billion"By embedding Deepgram inside Watsonx Orchestrate Agent Builder, IBM clients can build voice agents and voice-enabled workflows on top of a real-time foundation that has been developed and refined over more than a decade," he added.Deepgram said its technology is built to handle day-to-day audio challenges such as background noise and a variety of speech patterns, with the tool supporting a range of languages including multiple Arabic and Indian variants.IBM and Deepgram said the integration will initially target use cases in customer support, call analysis and voice-driven data entry, with healthcare and finance cited as priority sectors."This collaboration aims to help enterprise organizations accelerate their AI initiatives and reinforces IBM's open ecosystem, bringing choice and cutting-edge voice technology to partners and customers," said Nick Holda, IBM's vice president of AI technology partnerships, in the press release.For Deepgram, the deal extends its reach into IBM's enterprise client base. For IBM, it adds a specialist voice layer to Watsonx at a moment when conversational AI interfaces are becoming a standard expectation in enterprise deployments.About the AuthorContributing WriterScarlett Evans is a freelance writer with a focus on emerging technologies and the minerals industry. Previously, she served as assistant editor at IoT World Today, where she specialized in robotics and smart city technologies. Scarlett also has a background in the mining and resources sector, with experience at Mine Australia, Mine Technology and Power Technology. She joined Informa in April 2022 before transitioning to freelance work.